Post Covid-19 pandemic and library users' education: Impact on examination and survey

The study investigates the impact of post-COVID-19 pandemic on library users' education course, specifically on examinations and survey practices upon the resumption of on-campus instruction. A descriptive survey research design was employed with 384 students from [university name] responding to the survey. Descriptive statistics were used to analyze the data collected. The study found that library users' education was significantly impacted post-pandemic in terms of examinations, questionnaire administration, lectures, and orientation exercises. The majority of students preferred computer-based tests (CBT) for exams and online methods for questionnaire administration, but the study also identified challenges such as rigid examination schedules, internet connectivity issues, and a limited number of computers available. The study, therefore, recommends that universities invest in technology infrastructure to improve internet connectivity, increase the number of computers available for students, and offer more flexible examination schedules to accommodate students who face internet connectivity issues. These measures would help ensure a smoother transition to online learning for library users in the case of a future pandemic and beyond. © 2023 Elsevier Inc.