Perceived impact of automation on university library services by library personnel in South West, Nigeria

This study aimed at assessing the status of library automation, the impact of automation on library services and challenges university library is facing in maintaining automated system towards effective library services delivery. The population in this study consists of 697 library personnel in 9 university libraries in Southwest Nigeria. A structured questionnaire Appendix A) was used for data collection. In all, 335 questionnaires were distributed but only 309 were found usable, which gave a response rate of 92.2%. Findings revealed that library automation in university libraries in South West Nigeria was partial. Library automation has a positive impact on library services. Lack of technical support from the vendor, lack of funding, attitude of library personnel and technophobia among were among the challenges faced. © The Author(s) 2021.