Work-based social support and hospitality internship satisfaction

This study examined the influence of organizational, supervisor and co-worker supports on overall hospitality internship satisfaction. Within the framework of cross-sectional research design, 151 students completed self-administered questionnaires after they were selected using convenience sampling technique while hypotheses were tested applying PLS-SEM. Results of the study indicated a statistically significant positive relationship between organizational, supervisor and co-worker support and students’ internship satisfaction. This study provides valuable insights on the work-based social support and internship satisfaction nexus useful to managers of work placement programmes in higher education institutions. © 2020 Elsevier Ltd